Last week Samsung was accused of listening into conversations around televisions, a feature required for voice commands, and sending all data through third parties for processing. This week we have this gem.
There's been a string of complaints online by customers using third-party video apps such as Plex and Australian service Foxtel, with most referring to rogue Pepsi ads interrupting their viewing. "After about 15 minutes of watching live TV, the screen goes blank, and then a 16:9 sized Pepsi ads (taking up about half the screen) pops up," wrote a professed Samsung smart TV owner on Foxtel's support forums. "It's as if there is a popup ad on the TV."
"I said, wait, I need to get my glasses on because I don't believe what I'm seeing," Bauer told CNNMoney. "And there it was: Super B---- Bauer. So I've had it with Comcast."
Comcast calls customer 'Super Bitch' on bill
Déjà moo. I feel like we’ve already seen this bullsh-- before. That’s right, we have.
"I'm a bit stunned by this" said Elliott. "Comcast is a big company. They can't control all their employees. But you'd think this is part of the basic training they give to their employees -- don't call your customers a-holes"
Comcast apologizes for changing customer's billing name to profanity
Not really stunned. When your customers have zero options but your company (this used to be called a monopoly), teaching your employees not to call your customers assholes comes long after teaching them to transfer you to a “retention specialist” when you request to cancel your service.